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Live queue by team. Open any ticket to view details; tickets awaiting your review are listed separately.

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ERP & System (5 tickets)
Queue Ticket Subject Requester Assigned To Team Stage Priority SLA Deadline Submitted Action
#1 HD/2026/00222 Tambahan Report untuk percepatan laporan keuangan Clara Krisiena Yosep (Stramm) ERP & System Open Low 23 Oct 2026, 15:14 17 Sep 2026, 06:13
#2 HD/2026/00279 Uji coba AI Agent helpdesk Erwin Septianus — ERP & System Open Low — 13 Oct 2026, 14:11
#3 HD/2026/00299 Search Vendor di vendor pricelist Frontment Kurnianus Waruwu Frontment (Stramm) ERP & System In Progress Low 21 Oct 2026, 14:45 20 Oct 2026, 10:12
#4 HD/2026/00290 Report Akrual Produksi yg belum balance Lisnawati — ERP & System New Normal — 19 Oct 2026, 09:52
#5 HD/2026/00292 Report BTB VS Billing Sugiatin — ERP & System New Normal — 19 Oct 2026, 09:54
IT Support & Application (7 tickets)
Queue Ticket Subject Requester Assigned To Team Stage Priority SLA Deadline Submitted Action
#1 HD/2026/00269 Permintaan mouse baru, karna mouse yg dipakai dipijem bu AT dan tidak dikembalikan sudah ditanyakan infonya hilang Deni Gilang Pangestu Ari (Stramm) IT Support & Application In Progress Low — 07 Oct 2026, 10:01
#2 HD/2026/00282 Permintaan Mouse Baru Erlin Khoirun Nisa Ari (Stramm) IT Support & Application Open Low 20 Oct 2026, 15:39 14 Oct 2026, 16:37
#3 HD/2026/00289 Mouse Double Click Eka Rinayati Ari (Stramm) IT Support & Application Open Low 21 Oct 2026, 13:38 19 Oct 2026, 09:12
#4 HD/2026/00291 test Lisnawati — IT Support & Application New Normal — 19 Oct 2026, 09:54
#5 HD/2026/00294 UPS Esra Monika Hutajulu — IT Support & Application New Normal — 20 Oct 2026, 08:19
#6 HD/2026/00295 Gdrive penuh Frans Rullivan Kauci — IT Support & Application New Normal — 20 Oct 2026, 08:54
#7 HD/2026/00298 Search outlok tidak sesuai Dewijanti Soegiarto — IT Support & Application New Normal — 20 Oct 2026, 10:09

Waiting for Customer Review

ERP & System (16 tickets)
Ticket Subject Requester Assigned To Team Stage Priority SLA Deadline Submitted Action
HD/2026/00288 Payment Bill Journal Entries Clara Krisiena Yosep (Stramm) ERP & System Waiting Customer Low 21 Oct 2026, 08:33 16 Oct 2026, 11:12
HD/2026/00297 Ukuran kertas Printout persetujuan pembayaran F4 Clara Krisiena Frontment (Stramm) ERP & System Waiting Customer Low 21 Oct 2026, 09:08 20 Oct 2026, 09:07
HD/2026/00286 Tombol Recieipt hilang Clara Krisiena Frontment (Stramm) ERP & System Waiting Customer Low 20 Oct 2026, 09:36 15 Oct 2026, 10:56
HD/2026/00293 [BUG]angka total diskon di estimate pada kondisi tertentu masih belum sesuai Mis Staff Yosep (Stramm) ERP & System Waiting Customer Low 20 Oct 2026, 11:55 19 Oct 2026, 11:25
HD/2026/00284 Monitoring Laporan Penjualan Bulanan Clara Krisiena Yosep (Stramm) ERP & System Waiting Customer Low 16 Oct 2026, 09:36 15 Oct 2026, 10:14
HD/2026/00280 WIP MO Subcont tidak bisa ngelink dan terbuat otomatis dari SRQ Roza Amelia Mutiarani Frontment (Stramm) ERP & System Waiting Customer Low 16 Oct 2026, 17:30 14 Oct 2026, 09:08
HD/2026/00240 Tidak bisa apply on variant pada satu kode WIP yang sama untuk warna yang berbeda Azhri Sheila Oktavia Frontment (Stramm) ERP & System Waiting Customer Low 19 Oct 2026, 10:01 23 Sep 2026, 15:34
HD/2026/00283 Qty Item Berubah Ketika Di Cetak Surat Jalan Deni Gilang Pangestu Frontment (Stramm) ERP & System Waiting Customer Low 15 Oct 2026, 17:00 14 Oct 2026, 17:04
HD/2026/00281 printout batch PO Mis Staff Andra Alphasoft ERP & System Waiting Customer Low 15 Oct 2026, 12:00 14 Oct 2026, 12:07
HD/2026/00273 Modul Printer Lucia Winarsih Frontment (Stramm) ERP & System Waiting Customer Critical 13 Oct 2026, 09:45 09 Oct 2026, 09:43
HD/2026/00277 Impprovment Sales Order Frontment Kurnianus Waruwu Frontment (Stramm) ERP & System Waiting Customer Low 14 Oct 2026, 09:44 12 Oct 2026, 19:26
HD/2026/00262 tambahkan kolom formula di estimate line Lie Ai Ly Yosep (Stramm) ERP & System Waiting Customer High 08 Oct 2026, 13:11 05 Oct 2026, 16:32
HD/2026/00263 tambahkan kolom "leadtime standard" Dewijanti Soegiarto Yosep (Stramm) ERP & System Waiting Customer Low 08 Oct 2026, 16:47 05 Oct 2026, 16:37
HD/2026/00271 Printout Purchase order local Anna Frontment (Stramm) ERP & System Waiting Customer Low 08 Oct 2026, 13:07 07 Oct 2026, 17:36
HD/2026/00257 Lampiran PR Aldo Sabrani Yosep (Stramm) ERP & System Waiting Customer Low 05 Oct 2026, 17:00 01 Oct 2026, 15:06
HD/2026/00145 Improvement field shopfloor Lusi Erwin (Stramm) ERP & System Waiting Customer Normal 03 Sep 2026, 16:36 21 Aug 2026, 11:32
IT Support & Application (2 tickets)
Ticket Subject Requester Assigned To Team Stage Priority SLA Deadline Submitted Action
HD/2026/00300 print out btb Sherli Suci Laksono Frontment (Stramm) IT Support & Application Waiting Customer Low 21 Oct 2026, 08:18 20 Oct 2026, 14:08
HD/2026/00259 Printer Eror Esra Monika Hutajulu Frontment (Stramm) IT Support & Application Waiting Customer Low 05 Oct 2026, 16:41 05 Oct 2026, 14:08
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